Privacy Policy

We are SecondSTAX, Inc., a Delaware corporation with offices at 251 Little Falls Drive, Wilmington, DE, 19808, USA with company number 3817900. 

SecondSTAX, Inc., and its global affiliates made up of several local operating entities in several markets across the world (collectively, “we”, “our”, “us” or “SecondSTAX”) do not take your trusting us with your personal data for granted and remain committed to protecting and respecting the privacy of our customers and users (“you”, “your” or “Customer”). 

This Privacy Policy (“Policy”) (together with our terms of use https://secondstax.com/terms-conditions/ and any other documents referred to on it) sets out the basis on which any personal or other data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  

This Policy shall be governed and construed by the laws of the State of Delaware, and you submit to the non-exclusive jurisdiction of the State and Federal Courts located in Delaware for the resolution of any dispute. To abide by local laws, SecondSTAX as a global company with local privacy expertise will operate in compliance with applicable law.

Applicability of the Privacy Policy. 

This Policy applies to our website https://secondstax.com (“our site”) and cloud-based portal, including any associated mobile and desktop applications developed by or for us (the “Services”) and other interactions such as customer support you may have with us, including the processing of any messages, files, video or audio recordings, prompts or other content submitted through our Services. This Policy does not apply to any third-party applications or software that integrate with our services, or any other third-party products, services, or businesses.

Information We May Collect From You

We may collect and process the following data about you: 

• Information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our site, subscribing to the Services, posting material, or requesting further services. We may also ask you for information when you report a problem with our site. 
• If you contact us, we may keep a record of that correspondence. 

• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. 
• Details of transactions you carry out through our site and of the fulfillment of your instructions. 
• Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.  
• Service metadata, which is generated when you interact with the Services, to provide additional context about your use of the Services. 
• Business data, which is the information we may receive about individuals from organizations, industries, users, (potential) partners, parent corporations, affiliates and subsidiaries, and our partners for cooperation and communication purposes.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. 

For the same reason, we may obtain information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us: 

• To estimate our audience size and usage pattern. 

• To store information about your preferences, and so allow us to customize our site according to your individual interests. 
• To speed up your searches. 
• To recognize you when you return to our site.  

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. 

Where We Store Your Personal Data

The security of your personal data is important to SecondSTAX. We are committed to protecting the information we collect.  

Our business is global with affiliates and service providers located around the world. The staff of these affiliates and service providers may be engaged in, among other things, the processing of your transaction, the processing of your payment details, and the provision of support services.  

As such, your personal data may be stored and processed in any country where we have operations. Also, your personal data may be transferred to countries that may not have the same data protection laws as the country you initially provided your personal data, but whenever we transfer or transmit your personal data internationally, we will ensure or take reasonable steps to ensure your personal data is handled securely in line with the applicable data protection laws and standard contractual clauses.  

By submitting your personal data, you agree to this transfer, storage, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. 

We maintain administrative, technical, and physical controls designed to protect the personal data you provide, or we collect against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse, or modification. 

Other security measures include but are not limited to, secure servers, firewalls, data encryption, and granting access only to employees to fulfill their job responsibilities. Where we have given you (or where you have chosen) a password that enables you to access our Services, you are responsible for keeping this password confidential. We ask that you do not share this password with anyone, and the password is always kept confidential. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site or Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access in accordance with this Policy. 

Uses of the Information Collected

We use information held about you in the following ways: 

• To ensure that content from our site is presented in the most effective manner for you and for your computer.  
• To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.  
• To carry out our obligations arising from any contracts entered into between you and us. 
• To allow you to participate in interactive features of our service when you choose to do so. 

• To notify you about changes to our services. 

We may also use your data, or permit selected third parties to use your data, to provide you with information about products and services that may be of interest to you, and we (or they) may contact you about these by email or telephone.  

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.  

If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.  

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. 

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisements to that target audience.

Disclosure of Your Information 

We may disclose your personal information to any member of our group, which means our subsidiaries and/or related companies. 

We may disclose your personal information to third parties: 

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 
• If SecondSTAX or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets, subject to standard confidentiality arrangements. This includes where SecondSTAX is part of or engaged in a merger, bankruptcy, dissolution, reorganization, or financing of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities. 
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use https://secondstax.com/terms-conditions/ and other agreements; or to protect the rights, property, or safety of SecondSTAX, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 
• If we engage third-party companies or individuals as sub-processors to process personal data. These third parties may, for example, provide virtual computing and storage services, or we may share business information to develop strategic partnerships to support our customers.  
• To provide third-party services upon your request. Third-party services are not owned or controlled by us and third parties that have been granted access to personal data may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these third-party services or contact the relevant provider with any questions. 

• When we engage developers and other partners to create SecondSTAX applications and/or integrate features on our Services. 
• In dealings with our corporate affiliates, parents, and/or subsidiaries for business continuity purposes. 
• To enforce rights, prevent fraud, and for safety, including the protection and defense of the rights, property, or safety of SecondSTAX, our users, or third parties, enforcing our contracts or policies, or in connection with investigating and preventing illegal activity, any type of fraudulent activity, or security issues, such as to prevent death or imminent bodily harm.

Retention of Your Information 

We will retain your information in accordance with your instructions, including any applicable terms in any agreement with you and as required by applicable law. The deletion of your personal data may result in the deletion and/or de-identification of an account and certain associated data. We may retain data apart from personal data, for as long as necessary for the purposes described in this Policy.  

Further, note that we may keep certain types of anonymized or other data after the deactivation of an account on our Services for the period needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. 

Your Rights 

• You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at questions@secondstax.info. 

• You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our service providers to delete) your personal information from our records. However, we may retain personal information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to comply with obligations under applicable Data Protection Laws. 

Our Responsibility for Third-Party Links 

Our Services may contain links to websites and services operated by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and terms and conditions. Further, we have no responsibility for, or control over, the information collected by any third-party website, and we cannot be responsible for the protection and privacy of any information which you may provide to these websites. You should read the relevant privacy notices and terms and conditions before using their websites or services.  

Access to Information 

Based on your location and applicable Data Protection Laws, you have the right to request access to information held about you by signing into your account or contacting us. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy 

Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 

Contact

Questions, comments, requests, or inquiries regarding this Policy are welcomed and should be addressed to questions@secondstax.info. 

Thank you for visiting our site.  

Dated: 4 August 2023